Support
Get help with IgnitionSync or submit a support request.
Frequently Asked Questions
Quick answers to common queries
How do I add a new client?
Navigate to the Clients section in your dashboard and click "Add New Client". Fill in the required information and save. You can also add clients directly from the mobile app.
How do I create a job quote?
Go to the Jobs section and click "New Job". Select your client, add job details, and include any products or services. The system will automatically generate a quote.
How do I update my billing information?
Go to Settings > Billing in your dashboard to update your payment method and billing details.
What if I need to cancel my subscription?
You can cancel your subscription at any time from the Billing section in Settings. Contact our support team if you need assistance with the cancellation process.
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Business Hours
When you can expect to hear back from us
Support Hours
Monday - Friday
9:00 AM - 5:00 PM AEST
(Australian Eastern Standard Time)
Response Times
Email: Within 24 hours
Support Form: Within 24 hours